Wednesday, November 14, 2007

Lowes Update

I got an email back from Lowes and here is what they said:


NOTICE:All information in and attached to the e-mail(s) below may be proprietary, confidential, privileged and otherwise protected from improper or erroneous disclosure. If you are not the sender's intended recipient, you are not authorized to intercept, read, print, retain, copy, forward, or disseminate this message. If you have erroneously received this communication, please notify the sender immediately by phone (704-758-1000) or by e-mail and destroy all copies of this message (electronic, paper, or otherwise). Thank you.
Thank you for contacting Lowe’s to call to our attention the error in our holiday catalog.
You may already be aware that Lowe’s has apologized for the advertising error. We understand the confusion created when we headlined the page of Christmas trees “family trees”. The error was not caught before the publication was distributed and we are disappointed in the breakdown in our own creative process.
Lowe’s is committed to selling Christmas trees, as we have done for more than 60 years. And, we refer to the trees as Christmas trees in all television and magazine ads and in Lowe’s advertising flyers.
We will redouble our efforts to proof our catalogs in the future to prevent this issue from recurring.
We appreciate your understanding.
Lowe's Customer Care

Well hopefully this is true. It just ticked me off to see that Christmas Tress were going to be called Family Trees.

2 comments:

The Clobes Crew said...

So has the boycott been lifted?

Jennifer said...

The boycott has been lifted and I will continue to shop at Lowes.